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Privacy Policy

This Privacy Notice is written by Samantha Turner, Founder of Luxe Sparkle.

As a small business, I am required to use and keep personal data for processing orders and doing my accounts etc, and I am required to inform you of how I both process and store personal data for Luxe Sparkle.

We only collect the data we need to fulfil your orders, answer your inquiries and requests, and meet our record keeping obligations. We will never sell your data.

 

What data is processed?

When you order from us we may collect the following information:

  • Name

  • Postal Address

  • Email Address

  • Contact Phone Number (if provided)

  • Purchase Information

 

Customised design using personal data such as dates and names, it is your responsibility to ensure that you have permission to share this information with Luxe Sparkle, which will be stored securely and will only be used for the customer’s order only

 

We do not store credit card details nor do we share them with any third parties.

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

 

You may also contact us via our ‘Contact Us’ page, where we will collect your name and email address and so that we can reply to your enquiry.

 

Data collected and how I use this data

We require this information to fulfil your order, understand your needs, provide you with a better service and for our internal record keeping. We respect your privacy and do not share your data with any other companies, except from:

 

  • Your name and delivery address is given to the shipping company in order to dispatch your order.

  • All payments are processed via Paypal. We do not have access to your credit card details.

  • Paypal privacy policy can be found here - https://www.paypal.com/en/webapps/mpp/ua/privacy-full

  • We do not hold a mailing list and will not send out newsletters with out your consent

  • We will only contact you via email should we need to discuss an order you have placed

Payment Processing

All payments are processed via Paypal. We do not have access to your credit card details.

Paypal privacy policy can be found here - https://www.paypal.com/en/webapps/mpp/ua/privacy-full

 

Users submitting information to or through these third-party websites should review the privacy statements of these sites before providing them with personally identifiable information.

 

All data used as part of Luxe Sparkle is viewed and processed either using my laptop which has a password system to be accessed. Or my mobile phone which is fingerprint protected. All my passwords are regularly changed and updated to and I am covered by ICO. 

Data Sharing - No data is shared with any other person.

Disclosure

Any data required or held by me is secure and held only by myself, and it will not be distributed to any third parties unless I have your permission or is required for for lawful / legal basis; for example, I am required to share my accounts with HMRC if they request it (please read retention of data).

You may request details of personal information which I hold about you and you may ask for them to be deleted, unless required for lawful / legal basis.

Retention of Data

I do not retain customers information any longer then required, but I will retain the following information for accounts / HMRC

What data is processed? – Documentation required for preparing accounts for HMRC.

  • Data refers to – invoices, receipts, payments from customers.

  • Lawful / legal basis for recording the data – the legal basis for processing this data is ‘legal obligation’ because it is required by HMRC.

  • Data sharing – the document may be shared on request with HMRC.

  • Data storage – the documents will be stored securely in paper / online format.

  • Data retention – HMRC state: I must keep records for at least 5 years after the 31st January submission deadline of the relevant tax year. HM Revenue and Customs (HMRC) may check my records to make sure you're paying the right amount of tax.

  • Data destruction – after the required length of time, the documents will be shredded / securely deleted.

  •  All other data collected if not needed for lawful / legal basis is deleted ASAP after obtaining it if no longer required.

 

Data Breaches

I will be obligated to notify the ICO of a data breach within 72 hours of becoming aware of the breach. We understand the huge fines in place for failing to follow correct procedures for a breach in data.

Samantha Turner

Luxe Sparkle

Policy Last Update: 24th May 2018

Luxe Sparkle may change this policy from time to time by updating this page